BridgeTrak for Windows 7.0

Product Overview:

Features:

Versatile tracking software for help desks, customer support centers, IT departments, or software development teams. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, reports, and queries. Modules available for customer self-help via the Web, auto issue escalation, advanced data searches, active directory integration, and e-mail receive.